General Information

How do I register to receive special offers?

Just add your email in the subscribe box at the bottom of this page and we'll be sure to update you with special offers, sale notices and new products. No junk, we promise!


How do I change my account details?

Click the login button at the top right, then edit your details.


Are my personal details safe?

Of course, our servers are covered by the strictest SSL certificates ensuring your details can't be compromised. All transactions with us are absolutely safe and secure.


I've forgotten my password?

Click the login button at the top right, then select 'forgot your password' and follow the prompts.


How do I unsubscribe?

Emails from us include an unsubscribe link at the bottom, just click that and you're done.


How do I contact FitAttic?

Head over to the contact page


Why are the sizes different?

We source our products from various manufacturers. That's why the sizes are not all the same. Please refer to the size charts. If there's no size chart, please contact us.We are more than happy to send to you.


How long will my order take to be processed?

Order are processed within 24 hours, packed and shipped straight away.


How long will my order take to be arrive?

Delivery time varies as we offer free worldwide shipping. Your order should be received within 21 days. If not, please contact us with your order number and we can look into it for you.


What payment methods does FitAttic accept?

We accept all major credit and debit cards, and Paypal. 


How do I return something?

We hope you're happy with your purchase, but if you're not happy with your order for any reason, please print and complete this form. Then return it with your item/s in their original unworn condition with labels attached to the address provided. Returns / exchanges must be received by us within 14 days of your purchase. Once received, we will confirm your return status by email and issue a refund or exchange as requested.